Before getting the services of emergency plumbing professionals, it’s important to collect all information important to ensure you’re getting the right service for your piping requirements.
Below are some basic questions you need to ask for your emergency plumbing services before finally sealing a deal:
Can they service at your location?
Not all plumbing companies are capable of servicing all states in Australia. There are some that have their location limitations. Just to make sure that you are calling the right company, call them beforehand and ask if they can provide service in your area. Contact emergency plumbers that are within your state or territory. They’re the most capable giving you the service, even though there are some companies who can cater anywhere in Australia. Asking them this question can help you get more accurate information on issues about location.
Can they work on gas plumbing?
Not all plumbers are qualified to work on gas piping. Gas plumbing is a different area of specialisation. Inquire the company whether they can dispatch a gas plumber before the emergency plumbing service is needed in your place.
How long will it take them to reach your place?
This will depend on where is their office or headquarters location versus your location. Nevertheless, asking how long is their travel time would be a great help.
What are the names of plumbers they will send?
Asking for the name of the plumber to be dispatched is ideal for security reasons. You do not want to let any strangers get in your home. Thus, asking for the name of the plumber is just a way to make sure you’re letting a person get in your home to fix your plumbing issue is a must. See to it that the plumber who will enter your premises have no criminal background.